Refund policy

All RTS/INSTOCK PRODUCTS WILL BE SHIPPED NORMALLY WITHIN 3 BUSINESS DAYS. 

YOU WILL HAVE 3 DAYS AFTER RECEIVING PRODUCT TO CLAIM ANY DEFECTS FOR EXCHANGE OR CREDIT. WE OFFER NO REFUNDS ON RTS/INSTOCK ITEMS AND NO EXCHANGES/CREDIT ON CLEARANCE ITEMS FOUND ON THE CLEARANCE SECTION OF OUR PAGE.

PREORDERS WILL ARRIVE 65-75 DAYS AFTER ORDER IS SUBMITTED TO MAKER. AS SOON AS PREORDER ARRIVES I WILL SEND OUT TO YOU WITHIN 3 BUSINESS DAYS. PLEASE UNDERSTAND THAT THERE ARE DELAYS FROM THE FACTORY OR THROUGH SHIPPING THAT CANNOT BE HELPED. 

 

YOU WILL HAVE 3 DAYS TO REPORT ANY DAMAGED PRODUCT TO LAINIE911@GMAIL.COM AND YOU ARE RESPONSIBLE FOR SHIPPING DEFECTIVE GOODS TO:

LAINIE SAURBECK 

1017 POINCIANA DRIVE

CARLISLE OHIO 45005

 

PREORDERS WON'T BE REFUNDED FOR ANY REASON.

 

IF YOU HAVE ANY CUSTOMER SERVICE QUESTIONS OR CONCERNS PLEASE FEEL FREE TO EMAIL ME AT LAINIE911@GMAIL.COM AND PLEASE ALLOW 24 BUSINESS HOURS TO RETURN YOUR EMAIL CORRESPONDENCE.